Terms and Conditions

Welcome to Altair Innovation Ltd! These Terms and Conditions govern your use of our website and services, including purchasing products through our platform. By accessing or using our website, you agree to comply with and be bound by these Terms.


1. General Information

1.1 Company Name: Altair Innovation Ltd
1.2 Contact Email: info@atlair-innovation.com

Altair Innovation Ltd offers a variety of products available for purchase without requiring user registration. Payments are securely processed through Stripe.


2. Use of Our Website

2.1 You must be at least 18 years old or have parental consent to use this website.
2.2 You agree not to use this website for any illegal or unauthorized purposes.
2.3 We reserve the right to modify, suspend, or discontinue any aspect of our website at any time without notice.


3. Ordering and Payments

3.1 Placing an Order:

  • You can add products to your cart and proceed to checkout without signing in.
  • Ensure all order details are correct before making a payment.

3.2 Payment Processing:

  • We use Stripe as our payment gateway.
  • All transactions are encrypted and securely processed.
  • We do not store your credit/debit card details.

3.3 Order Confirmation:

  • Once payment is successful, you will receive an email confirmation.
  • If you do not receive confirmation, please check your spam folder or contact us.

4. Shipping and Delivery

4.1 Processing Time: Orders are typically processed within 14 business days.
4.2 Shipping Time: Delivery times vary based on location and courier services.
4.3 Shipping Fees: Shipping costs are calculated at checkout.
4.4 Delays & Issues: We are not responsible for delays due to unforeseen circumstances, such as customs processing or courier issues.


5. Returns and Refunds

5.1 Return Policy:

  • Returns are accepted within 7 days of delivery.
  • Products must be unused, in original packaging, and in resellable condition.

5.2 Refund Process:

  • Refunds will be processed once the returned product is inspected.
  • Refunds are issued to the original payment method.

5.3 Non-Returnable Items:

  • Digital products, perishable goods, or customized items are non-refundable.

6. Intellectual Property

6.1 All content on this website, including text, images, logos, and product designs, is the property of Altair Innovation Ltd and is protected by copyright laws.
6.2 You may not copy, reproduce, or distribute any content without our written permission.


7. Limitation of Liability

7.1 We do not guarantee that our website will always be error-free, secure, or uninterrupted.
7.2 Altair Innovation Ltd is not liable for any direct or indirect damages resulting from the use of our products or website.
7.3 In no event shall our total liability exceed the amount paid for the product purchased.


8. Privacy Policy

Please review our Privacy Policy]to understand how we collect, use, and protect your personal information.


9. Changes to These Terms

We may update these Terms and Conditions at any time. Continued use of the website after changes implies acceptance of the revised Terms.